Moevenpick Hotel & Residences Hajar Tower Makkah - Mecca

ex. Moevenpick Hotel & Residence Hajar Tower Makkah

Abraj Al-Bait, P.O.Box 17700, Mecca, Saudi Arabia, 21955  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Moevenpick Hotel & Residences Hajar Tower Makkah - Mecca

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-hour

24-hour reception

 Spa and relaxation

Reflex massage

 Food/Drinks

Restaurant

Bar/Lounge area

 Meeting facilities

Meeting room

 No Smoking

Non-smoking rooms

 Child-friendly

Cribs available

Kids club

Overview

Moevenpick Hotel & Residences Hajar Tower Makkah is a 31-story hotel in a shopping area of Mecca at a close proximity to Masjid Al Haram, Abraj Al-Bait Towers and Hajar Tower offering non-smoking rooms with a magnificent view over the city. Since 2009, it has been hosting guests in the center of Mecca.

Zamzam Well, Zamzam Tower and Safwah tower are about 5 minutes' walk away. The city center is 2 km away from the hotel.

Coffee shops and restaurants are set close to the property.

Moevenpick Hotel & Residences Hajar Tower Makkah is within a 75-minute drive to Taif airport.

Rooms

The prestigious hotel provides guests with 1036 rooms including Two-Bedroom Twin Room, Master One-Bedroom Suite and Classic Quadruple Room that offer an iron with ironing board, an in-room safe, climate control, a minibar and free Wi-Fi. Guests can also use coffee/tea makers, a small fridge and an electric kettle available in each room.

Eat & Drink

Every morning starts with an extensive buffet breakfast. International dishes are offered in the large on-site restaurant. Guests can savor coffee and tea in the café bar.

Services

There are computer rental, a business center and a meeting room available on site.

Relax

Moevenpick Hotel & Residences Hajar Tower Makkah provides guests with a kids' club and cribs for their children.

Internet

Wireless internet is available in public areas for free.

Guest Parking

private parking is possible at a location nearby at SAR 200 per day.

Year renovated:   2009.  Number of floors:   31.  Number of rooms:   1036.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • Late check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • No alcohol served on-site
  • Air conditioning in public areas
  • Children are welcome
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Sundry/Convenience store
  • Souvenir shop
  • Coffee shop
  • Currency exchange
  • ATM/Cash machine
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Services

  • Paid valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Self-service laundry
  • Doctor on call
  • Shops/Commercial services
  • Newspaper service

Dining facilities

  • Bed and breakfast
  • Restaurant buffet
  • Bar/Lounge area
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting room
  • Computer rental

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Kids club

Leisure facilities

  • Reflex massage

Room view

  • City view
  • Landscape view
  • Haram view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Connecting rooms
  • Sitting area
  • Rollaway beds
  • Ironing facilities
  • Armchair

Bathroom

  • Separate tub and shower
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Bathrobe

Kitchen facilities

  • Mini-fridge

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • International calls
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  12 pm

Check-out

  • until  12 pm

Children and extra beds

  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Moevenpick Hotel & Residences Hajar Tower Makkah - Mecca Mecca location
Show big map »

Hotel Address:

Abraj Al-Bait, P.O.Box 17700, Mecca, Saudi Arabia, 21955

Get directions
City Center
  • Mecca
    1.5 km
Airports
  • Taif (TIF)
    74.8 km
  • King Abdulaziz International (JED)
    75.0 km
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2009
  • Number of floors:
    31
  • Number of rooms:
    1036

Hotel Awards

SaudiHOTEL AWARDSHighly RecommendedMeccaMoevenpick Hotel & Residences Hajar Tower Makkah

According to guest reviews, the hotel has been rated as
Best Family Hotels in Saudi Arabia

Use Badge

Rooms and availability

Moevenpick Hotel & Residences Hajar Tower Makkah photos Room
Classic Twin Room
Bed type: 2 Single beds or King-size bed or 4 Single beds
Size: 34 m²
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Private bathroom
  • — Less information+ More information

Partial views of the magnificent holy Kaaba greet you in our 34 sqm Classic Twin Part Kaaba View Rooms. Beautifully furnished with a comfortable armchair and air conditioning, they feature twin beds. Refresh in the shower with high quality bathroom products, before wrapping up in a plush bathrobe with slippers. The room has a mini fridge, kettle, mineral water and a variety of complimentary hot drinks. Free WiFi, a safe, iron, ironing board and flat screen LCD TV with more than 80 channels are also available. Classic Twin Part Kaaba View Rooms can accommodate a maximum of four adults. Subject to availability, an extra bed is available at an additional fee.

Room facilities
    Moevenpick Hotel & Residences Hajar Tower Makkah photos Room
    Classic Triple Room
    Bed type: Sleeping arrangements for 3 persons or 3 Single beds
    Size: 34 m²
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    • Shower
    • — Less information+ More information
    Room facilities
      Standard Suite
      Check Prices
      • Free Wi-Fi
      — Less information+ More information
      Room facilities
        Moevenpick Hotel & Residences Hajar Tower Makkah photos Room
        Classic Quadruple Room
        Bed type: Sleeping arrangements for 4 persons
        Size: 37 m²
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        • Shower
        • — Less information+ More information
        Room facilities
          Moevenpick Hotel & Residences Hajar Tower Makkah photos Room
          Standard Junior Suite
          Bed type: Double bed or Sleeping arrangements for 3 persons
          Check Prices
          • Free Wi-Fi
          — Less information+ More information

          Standard Junior Suite

          Room facilities
            Superior Room
            Bed type: Sleeping arrangements for 3 persons or Double bed
            Check Prices
            • Free Wi-Fi
            — Less information+ More information

            Superior Room Haram View - Breakfast included

            Room facilities
              Moevenpick Hotel & Residences Hajar Tower Makkah photos Room
              Master One-Bedroom Suite
              Bed type: Double bed or King-size bed or Twin beds
              Size: 150 m²
              Check Prices
              • Free Wi-Fi
              • Air conditioning
              • Private bathroom
              • — Less information+ More information

              This custom-designed, fully furnished suite of 57 sqm offers a connecting seating area and a breathtaking view of the holy Kaaba. In the master bedroom is a king-size bed and two bathrooms are fitted with a separate bathtub and shower for your convenience. The Deluxe Part Kaaba View Suite also features in-suite controlled air conditioning, free WiFi and a flat screen LCD TV with 80 channels. In addition to a sofa bed, safe, iron and ironing board, the suite also has a mini fridge, mineral water, kettle and a variety of complimentary hot drinks. Inside the bathrooms are high quality bath and shower products, as well as bathrobes and slippers. The Deluxe Part Kaaba View Suite accommodates a maximum of four adults. An extra bed is available at an additional fee, subject to availability.

              Room facilities
                Moevenpick Hotel & Residences Hajar Tower Makkah photos Room
                Deluxe Suite
                Bed type: King-size bed or 2 Single beds or 4 Single beds
                Size: 57 m²
                Check Prices
                • Free Wi-Fi
                • Air conditioning
                • Private bathroom
                • — Less information+ More information
                Room facilities
                  Moevenpick Hotel & Residences Hajar Tower Makkah photos Room
                  Comfort Room
                  Bed type: 3 Single beds or 4 Single beds or King-size bed
                  Size: 57 m²
                  Check Prices
                  • Free Wi-Fi
                  • Air conditioning
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                  Room facilities
                    Moevenpick Hotel & Residences Hajar Tower Makkah photos Room
                    Royal Suite
                    Bed type: 1 Single bed or Double bed
                    Size: 150 m²
                    Check Prices
                    • Free Wi-Fi
                    • Air conditioning
                    • Shower
                    • — Less information+ More information
                    Room facilities
                      Moevenpick Hotel & Residences Hajar Tower Makkah photos Room
                      Deluxe Family Suite
                      Size: 57 m²
                      Check Prices
                      • Air conditioning
                      • Private bathroom
                      — Less information+ More information
                      Room facilities

                        How to reach hotel

                        hotel Moevenpick Hotel & Residences Hajar Tower Makkah - Mecca Mecca location
                        Show big map »

                        Hotel Address:

                        Abraj Al-Bait, P.O.Box 17700, Mecca, Saudi Arabia, 21955

                        Get directions
                        City Center
                        • Mecca
                          1.5 km
                        Airports
                        • Taif (TIF)
                          74.8 km
                        • King Abdulaziz International (JED)
                          75.0 km
                        Hotel information
                        • Check-in:
                          from  12 pm
                        • Check-out:
                          until  12 pm
                        • Year renovated:
                          2009
                        • Number of floors:
                          31
                        • Number of rooms:
                          1036

                        Hotel Awards

                        SaudiHOTEL AWARDSHighly RecommendedMeccaMoevenpick Hotel & Residences Hajar Tower Makkah

                        According to guest reviews, the hotel has been rated as
                        Best Family Hotels in Saudi Arabia

                        Use Badge

                        Moevenpick Hotel & Residences Hajar Tower Makkah Location

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                        • General

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                        What's nearby

                        Tourist attractions

                        • Zamzam Tower - 100 m

                        Popular areas

                        • Abraj Al bait complex - 100 m
                        • City Center - 1.4 km

                        Places of interest

                        Universities, Institutes

                        • Um AlQura University - 4.4 km

                        Local attractions

                        • Floating Mosque - 3.3 km

                          Near the hotel

                          • Abraj Al-Bait Towers - 100 m
                            MeccaSaudi Arabia
                            Hotel information
                            • Check-in:
                              from  12 pm
                            • Check-out:
                              until  12 pm
                            • Year renovated:
                              2009
                            • Number of floors:
                              31
                            • Number of rooms:
                              1036

                            Hotel Awards

                            SaudiHOTEL AWARDSHighly RecommendedMeccaMoevenpick Hotel & Residences Hajar Tower Makkah

                            According to guest reviews, the hotel has been rated as
                            Best Family Hotels in Saudi Arabia

                            Use Badge

                            Cities nearby
                            • Jeddah hotels - 68 km
                            • Ta'if hotels - 60 km
                            • Al Bahah hotels - 127 km
                            • Durrat Al-Arous hotels - 105 km
                            • Thuwal hotels - 127 km
                            • Obhor hotels - 80 km
                            • Burayman hotels - 62 km
                            • Dhahban hotels - 106 km
                            • Al Hada hotels - 51 km

                            Moevenpick Hotel & Residences Hajar Tower Makkah Reviews

                            Guest reviews are submitted by our customers after their stay at Moevenpick Hotel & Residences Hajar Tower Makkah

                            Average guest rating

                            7.6out of 10
                            Fabulous
                            Based on 1658 reviews

                            Rating by category:

                            Location
                            10.0
                            Rooms
                            8.0
                            Service
                            9.0
                            Value
                            6.0
                            Dining
                            8.0

                            Guest reviews

                            • Group of friends
                              9.2

                              It was very close to the Holy Mosque

                            • Family with children
                              3.8

                              I was absoultely disgusted with the service. I did'nt like anything there.

                              Receptionist was a kinder garden drop out. He made me wait 40 minutes at the counter for nothing. Out of the 3 receptionist, only one could prepare the bill. It seems they were giving preference to Arabic speaking guest, which is so iniquitous. Rooms are rather small and suffocating. I do not recommend this hotel to anybody. This was my 3rd trip to mecca therefore it’s my humble request to all to check for other hotels in the same complex which are about 30% less in terms of cost and 1000000% better in terms of service. I made a big mistake choosing this hotel. (Choose zam zam Hotel)

                            • Group of friends
                              7.4

                              Good price, good location.

                              In-experianced staff, they need to be trained how to resolve problems. Extra beds were unavailable at the time (5 nights). Stained bedsheets when we arrived were changed to other stained sheets!! :S

                            • Family with children
                              4.2

                              Porters and Security guards were very nice and cooperative. Also I appreciate the help and understanding of a lady who answered my call when I complained about the bad service I recieved during my stay in this hotel.

                              many things such as; most of the staff at the reception and information desks are low experianced and immature. Spots, stains and dust cover carpets in rooms and corridors. Bad cleanleniss of room and bathroom. Windows glass are very dusty and dirty from the out side you hardly can see through them.

                            • Single
                              6.2

                              That it was very close to al Haram. They were kind enough to give me a partial view of the Mosque. And stayed till 4pm the next day. And they changed the breakfast that came with the room to a sahoor.

                              I stayed in a twin bedroom. Both bed mattresses' were tilted to the outside. Sleeping was uncomfortable. There was no bathroom slippers and the floor was cold. A 5 star hotel with no bathtub! And the all tv channels stopped working around 2:30 am. The breakfast they changed to a sahoor was actually still a breakfast, the restaurant says they were not prepared for ramadan to be today which is not true because sha'aban was full month. Any how, they served regulat breakfast as sahoor! Cerial and scrambled egg's? If I knew I would have eaten a decent dinner earlier and went to sleep.

                            • Single
                              10.0

                              Location is excellent. They offer me free sahour instead of free braekfast. Thanks a lot.

                            • Group of friends
                              7.4

                              Location and the Food. Didnt ge the time to checkout the other hotel facilities.

                              Checked in at around 3 A.M. And was given a dirty room. It was a Checked out room. No apologies were made by the Hotel.

                            • Older travelers
                              6.6

                              We came for Umrah and were not given a room when we arrived at 2pm as the Booked.net letter specified 5pm check-in. I believed a room was available but the hotel told us to come back for the room after 4pm and kept reminding us about the check-in time on Booked.net letter. Hotel also insisted that I pay for the room first. But when I returned at 5pm to get a room, the reception kept asking me to pay for the room, embarassing me in front of other customers, even though I have told him several times the room had been paid. For a 5 star hotel, they should train their reception personnel better.

                            • Older travelers
                              5.0

                              Lifts are suitable in qty and size

                              * I was on room 519 on my arrivel and the noise was very bad from outside hvac machines after transfer to room 1619 I forgot some of my clothes in room 519 and the staff failed to bring it to me back and the exhaust fan in the bathroom very noisy also the small frigedaire motor is very noisy,

                            • Group of friends
                              9.6

                              Simply It is the best hotel in Mecca.

                              The underground entrance is not ready yet and there are many construction works still running there.

                            • Older travelers
                              8.8

                              Its very close to Haram and the view is amazing !!!

                            • Older travelers
                              7.4

                              Location The breakfast buffet. The Staff are very friendly and very helpful.

                              1-I couldn't sleep all time my neighbor talking on phone because my double room as most of room in the hotel has 2 doors for the 2 neighbored rooms -so they can rent it as two opened rooms- so ur neighbors voice is almost as they are staying with you in same room..so I couldn't sleep all time my neighbor is awaking and she was very old mom so I couldn't complain. 2-the dinner buffet is expensive compared to movenpick anwar madina and has fewer variety

                            • Single
                              6.8

                              As first timer performing Omra on my own, I did not want to be overwhelmed bytrying to find my way in a place I had never been before. Therefore the location was perfect in providing me with the opportunity to focus on the purpose of my journey and staty as late as I needed at the Haram.

                              The outdated furnityre that needs if not changng, at least a good wood polish to refresh it. The silk pillows had marks of either perspiration or drollin gon them. Not sure... But that was not what I expected especially that I stayed at Movenpick in Qatar, and the standards seemed a bit higher there.... The service was slow and at breakfast one does not get real coffee but Nescafe. I asked for Americano and was reserved diluted Nescafe...However, was served real coffee when I had room service. Luckinlly there was a Starbuck in teh mall wich helped me satisfy my coffee fix :-) Additionally, I would advise that when serving pancakes, traditionally, the maple syrup is to be warmed as cold syrup does not do much for cold pancakes.. But overall whilst the service was slow everyone was very nice. In all fairness I could tell that the staff was overwhelmed as this seemed to be a very high season for visitors. My feedback is to be viewed as constructive criticism, as my main focus was really hygiene and location and found both and I had partial view to the Haram. The location made the entire experience very special as Icould stay out as late as I could without worrying about findig my way..

                            • Family with children
                              5.4

                              Oh, the security guys were horrible, there were randomly picking up the hotel guest and asking tons of questions in Arabic and they don't know even a single word of English. The hotel staff were very friendly but the security guys for the entire building for clock tower is horible. I won't stay again in that Clock tower building et all

                              The security guys were horible and they picked me often times and asked me a 5 or 6 questions each time I enter the lobby. its so difficult for your friend to pick-up from the hotel. the parking facility is horrible

                            • Group of friends
                              9.6

                              Very good hotel, starting with the warm welcome and friendly staff, fahad at the reception was very friendly and helping, and ending with the quick and easy checkout. Rooms are very luxurious and clean. Location is as close as it gets to the haram. Highly recommended.

                            How to reach hotel

                            hotel Moevenpick Hotel & Residences Hajar Tower Makkah - Mecca Mecca location
                            Show big map »

                            Hotel Address:

                            Abraj Al-Bait, P.O.Box 17700, Mecca, Saudi Arabia, 21955

                            Get directions
                            City Center
                            • Mecca
                              1.5 km
                            Airports
                            • Taif (TIF)
                              74.8 km
                            • King Abdulaziz International (JED)
                              75.0 km
                            Hotel information
                            • Check-in:
                              from  12 pm
                            • Check-out:
                              until  12 pm
                            • Year renovated:
                              2009
                            • Number of floors:
                              31
                            • Number of rooms:
                              1036

                            Hotel Awards

                            SaudiHOTEL AWARDSHighly RecommendedMeccaMoevenpick Hotel & Residences Hajar Tower Makkah

                            According to guest reviews, the hotel has been rated as
                            Best Family Hotels in Saudi Arabia

                            Use Badge